Effective Date: September 1, 2025
By accessing or using the Dhiva platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
Dhiva is an AI-powered adaptive microlearning platform that delivers personalized educational content through various channels including WhatsApp, Microsoft Teams, Slack, and other messaging platforms. The Service includes:
3.1 Registration: You must provide accurate, complete, and current information during registration. You are responsible for maintaining the confidentiality of your account credentials.
3.2 User Types: The platform supports multiple user types including Learners, Creators, Organizations, and Administrators. Each user type has specific rights and responsibilities as defined in their respective agreements.
3.3 Age Requirements: You must be at least 13 years old to use the Service. For users under 18, parental consent is required.
4.1 Content Ownership: Creators retain ownership of their original content. By uploading content to Dhiva, creators grant us a worldwide, non-exclusive license to use, modify, and distribute the content for platform operations.
4.2 Revenue Sharing: Creators receive 70% of net revenue generated from their paid courses. Payments are processed monthly, subject to a minimum threshold of ₹1,000 or equivalent.
4.3 Content Standards: All content must be accurate, lawful, and appropriate. We reserve the right to remove content that violates our content guidelines.
5.1 Pricing: Course prices are set by creators. Platform fees are automatically deducted from transactions.
5.2 Payment Processing: Payments are processed through Razorpay or other approved payment gateways. All transactions are subject to their terms and conditions.
5.3 Refunds: Refunds are available within 7 days of purchase if less than 20% of course content has been consumed. See our Refund Policy for details.
6.1 Platform IP: The Dhiva platform, including its design, features, and technology, is owned by Dhiva AI Technologies and protected by intellectual property laws.
6.2 User Content: Users retain ownership of content they create or upload. By using the Service, you grant us necessary licenses to operate the platform.
6.3 Content Protection: We implement watermarking, time-limited access, and other measures to protect creator content from unauthorized use.
Your use of the Service is subject to our Privacy Policy, which describes how we collect, use, and protect your information. We comply with applicable data protection laws including GDPR.
You agree not to:
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT GUARANTEE CONTINUOUS, UNINTERRUPTED, OR SECURE ACCESS TO THE SERVICE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DHIVA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICE.
You agree to indemnify and hold harmless Dhiva AI Technologies from any claims arising from your use of the Service or violation of these Terms.
These Terms are governed by the laws of India. Any disputes shall be resolved through arbitration in Delhi, India, in accordance with the Arbitration and Conciliation Act, 2015.
We reserve the right to modify these Terms at any time. Users will be notified of significant changes via email or platform notification.
For questions about these Terms, please contact us at:
Dhiva AI Technologies
91Springboard, C2, Sector 1
Noida, Uttar Pradesh 201301
Email: legal@dhiva.co
Phone: +91 98219 83456
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
By using Dhiva, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.